Qria

Qria is customer feedback software that combines branded feedback forms, public review aggregation, and AI analysis for businesses that need to understand what customers are saying. It collects direct responses alongside reviews from services such as Google Maps, Yelp, Trustpilot, TripAdvisor, and Booking.com, then turns that information into summaries, sentiment trends, and searchable insights. The product is designed to give customer feedback a single place rather than separating surveys from public reputation data. Users can create feedback forms with star ratings, open text, and multiple choice questions, distribute them through shareable links or QR codes, and monitor responses in a live feed. Qria can automatically collect public reviews, group feedback by topics, provide weekly AI summaries, and let Pro users ask questions about their data in plain language. Higher tiers also support multiple business units, team accounts, branded forms, custom fonts, and review routing that can direct satisfied customers toward public review platforms. The main difference is the combination of first party feedback and external reviews in one analysis workflow. Qria is particularly focused on small businesses and multi location operators, so it is narrower than a general customer research platform. Buyers should check which external review sources are currently supported, which AI analysis features belong to each tier, and how many business units and users they need. The official pricing page currently lists Starter at $24 per month and Pro at $51 per month, with a 14 day trial and no credit card required. For FutureStack, Qria belongs in Marketing because its primary buyer intent is collecting customer feedback and improving reputation and customer experience signals. It is best for feedback collection, review monitoring, sentiment analysis, and multi location customer insight.