owni.chat
What is owni.chat?
TL;DRAI shopping chat, product recommendations, support flows, and lead capture.
- AI shopping chat
- Product recommendations
- Support flows
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About
owni.chat is an AI shopping and customer support assistant that can be embedded into a website and trained on site content, product catalogs, documents, and business information. It combines AI chat, live support, product recommendations, no code conversation flows, lead capture, and a shared team inbox. For online stores, the assistant can use connected catalog data so answers can include current prices, stock information, variants, and order details where supported.
Businesses can install owni.chat through supported plugins or a script, connect Shopify and other integrations, synchronize product information, and create guided customer journeys. Teams can use it to answer product questions, recommend products, collect leads, check order status, route conversations to human operators, and provide support outside normal working hours. Developers can also use the REST API and React or Next.js packages for custom storefronts.
The platform differs from a basic website chatbot by combining live commerce data, product recommendations, conversation flows, human handoff, and a shared inbox. Pricing is based on websites, conversations, AI messages, team members, and other limits, so buyers should compare expected traffic with included quotas. Enterprise customers can use custom AI model and training options, SAML SSO, dedicated infrastructure, and support.
For FutureStack, owni.chat belongs in Marketing because its primary buyer intent is converting website conversations into product discovery, leads, and sales support. It is best for ecommerce and business websites that need an AI assistant trained on their own content and catalog while keeping human support available when automation is not enough.
Key Features
- AI shopping chat
- Product recommendations
- Support flows
- Lead capture and handoff
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Pricing summary
owni.chat has an Always Free plan, Start at $19 monthly, Business at $49, and Pro at $99. Annual billing is advertised at about 20 percent less.
Pricing & Plans
Always Free
Live chat with a light AI allowance for one site.
Free
- 1 website
- 150 conversations
- 50 AI messages
- Live chat
Popular
Start
Entry AI support for one website.
$19/month
- 1 website
- 1000 conversations
- 1000 AI messages
- White label widget
Business
More sites, team seats, and AI capacity.
$49/month
- 3 websites
- 5000 conversations
- 2500 AI messages
- 5 team members
Other pricing notes
- Pricing checked on 2026 08 24 from the official owni.chat pricing page.
- Paid plans include a first month for $1 before regular billing.
- AI message, conversation, website, storage, and team limits vary by plan.
Pricing last checked: August 2026Official pricing
Pros & Cons
Pros
- Free plan available
- Live catalog data
- AI and human chat
- No code flows
- API integrations
Cons
- AI message limits
- Higher plans cost more
- Integration setup varies
- Catalog data must stay current
- Enterprise pricing is custom
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