owni.chat

owni.chat is an AI shopping and customer support assistant that can be embedded into a website and trained on site content, product catalogs, documents, and business information. It combines AI chat, live support, product recommendations, no code conversation flows, lead capture, and a shared team inbox. For online stores, the assistant can use connected catalog data so answers can include current prices, stock information, variants, and order details where supported. Businesses can install owni.chat through supported plugins or a script, connect Shopify and other integrations, synchronize product information, and create guided customer journeys. Teams can use it to answer product questions, recommend products, collect leads, check order status, route conversations to human operators, and provide support outside normal working hours. Developers can also use the REST API and React or Next.js packages for custom storefronts. The platform differs from a basic website chatbot by combining live commerce data, product recommendations, conversation flows, human handoff, and a shared inbox. Pricing is based on websites, conversations, AI messages, team members, and other limits, so buyers should compare expected traffic with included quotas. Enterprise customers can use custom AI model and training options, SAML SSO, dedicated infrastructure, and support. For FutureStack, owni.chat belongs in Marketing because its primary buyer intent is converting website conversations into product discovery, leads, and sales support. It is best for ecommerce and business websites that need an AI assistant trained on their own content and catalog while keeping human support available when automation is not enough.