DealerPulse

DealerPulse is an AI-powered platform built specifically for car dealerships that helps sales, service, and BDC teams respond faster, capture more opportunities, and turn customer conversations into booked appointments. Dealerships lose potential revenue when calls go unanswered, website visitors leave without getting answers, or leads are not followed up quickly enough. DealerPulse addresses these gaps with AI agents designed around real automotive workflows. The platform includes an AI Phone Agent that answers inbound calls, provides vehicle information, handles customer questions, books test drives and service appointments, and routes more complex conversations to the appropriate dealership team. It can also continue handling calls outside regular business hours, helping dealerships capture opportunities during nights, weekends, and holidays. DealerPulse also offers an AI Website Agent that engages shoppers while they browse a dealership website. Instead of waiting for visitors to submit a form, the agent can answer questions about vehicles and availability, understand what shoppers are looking for, qualify leads, and help schedule appointments in real time. For dealership teams, DealerPulse is designed to improve BDC performance by reducing repetitive work and helping staff focus on higher-value conversations. The platform can support lead qualification, follow-up, appointment scheduling, intelligent call transfers, and customer conversation management. DealerPulse also connects customer interactions with dealership systems, helping teams maintain better visibility across sales and service activity. Its capabilities include CRM and scheduling integrations, call summaries, intent detection, analytics, and performance insights that help managers understand what is happening across customer conversations. The platform is designed for both individual dealerships and multi-location dealership groups, with workflows and reporting that can support different store structures.